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Moss Bros Support Centre
Store Information & Orders
Where is my nearest store?
Do online sale prices apply in store?
Can I cancel my order?
Can I find the same products online and in store?
Look up store contact details
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Do you offer a free click and collect service?
Do you offer next day click and collect?
Highlands, Islands and Northern Ireland delivery
How much is standard delivery?
Where is my order?
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Payments & Discounts
Can I Pay For My Order In Instalments?
What Is Klarna?
My Order Didn't Go Through On Your Website.
Are Discounts Available Online?
How Can I Talk To Klarna's Customer Service?
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How do I book A Custom Made appointment?
Can I take my draft order into store to complete?
How can I check the progress of my Custom Made order?
How long does a Custom Made suit take to create?
Can I amend or cancel my order?
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Can I amend my hire order?
What is the initial payment?
Can I return my hire suit to a different store to the one I collected from?
Can I just hire an individual item?
What are the extended hire fees?
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Where can I find more information about hire?
What time are your customer services open on bank holidays?
Work for Moss Bros
How far in advance should a junior be measured?
How do I get an invoice?
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Refunds, Returns & Exchanges
Can I exchange my order?
Where is my refund?
How can I return store purchased items?
What if my item is damaged after the returns period?
Can I return altered or personalised items?
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Product & Styling
Do you sell boys' shirts?
What do I wear to Royal Ascot?
What range of sizes do you offer?
Do your belts and ties come in a box?
Do you have this product in store?
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Do you ship internationally?
Delivery to the Russian Federation
Do you deliver to the USA?
How do I return my order from the USA or Republic of Ireland?
Can I return my order from a country other than USA or The ROI?
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