General

Gift Card Purchasing, Click & Collect

What time is Customer Support open?
Customer Support is open 9am-6pm Monday-Friday and 9am-5pm Saturday & Sunday.  You can reach out to them using the following link - https://www.moss...
Wed, 6 Mar, 2024 at 10:51 AM
Can I work for Moss?
You can browse and apply for all vacancies we have either in store or our head office via the following link - https://corp.moss.co.uk/careers/
Wed, 6 Mar, 2024 at 10:55 AM
How do I get an invoice?
If you shop online, you will receive an confirmation displaying the details and price of your order as standard.  If you need a VAT invoice for an online r...
Wed, 6 Mar, 2024 at 10:59 AM
What happens if I disable cookies?
Nearly all websites use cookies.  A cookie is a very small text file that is placed on your computer. Some cookies are essential to enable you to move arou...
Wed, 6 Mar, 2024 at 11:13 AM
Why am I getting an error message on the site
If you see an error message when using the site, try using your web browser's refresh button to refresh the page you are on. It may be a temporary issue...
Wed, 6 Mar, 2024 at 1:40 PM
What is your data protection policy?
Moss Bros Group LTD together with any group companies (“we” “us” “our”) are committed to protecting and respecting your privacy. For the purposes of data pr...
Wed, 6 Mar, 2024 at 11:19 AM
How do Moss Gift Cards work?
How do Moss Gift Cards work?   You can buy a Moss eGift Card online here. The eGift Card will be emailed to the lucky recipient straight away. Physical Mo...
Fri, 12 Jul, 2024 at 11:19 AM
Complaints Policy
How do I make a complaint?  We are sorry to hear that you would like to raise a complaint regarding the service you have received from Moss. Please c...
Tue, 20 Aug, 2024 at 2:20 PM