Payments & Discounts

Klarna, PayPal, Checkout, Voucher Codes, Blue light, Student Beans, Over the phone payment (no)

Can I Pay For My Order In Instalments?
Unfortunately we don't offer our own service to pay in instalments, however, we do offer Klarna.  We've teamed up with Klarna to offer a Buy now...
Wed, 19 Apr, 2023 at 10:10 AM
What Is Klarna?
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment.  Klarna is the provider of Smoooth payments to more tha...
Wed, 19 Apr, 2023 at 10:14 AM
My Order Didn't Go Through On Your Website.
We’re sorry you’re having problems placing your order online. If your payment is being rejected, please try another payment method, you can use various pa...
Wed, 19 Apr, 2023 at 10:15 AM
Are Discounts Available Online?
We regularly feature special online exclusive offers and promotions. Sign up to our newsletter by entering your email address at the bottom of the webpage ...
Tue, 11 Apr, 2023 at 11:00 AM
How Can I Talk To Klarna's Customer Service?
If you have a problem or question regarding a Klarna order, please visit Klarna’s Customer Service https://www.klarna.com/uk/customer-service/  for a full l...
Wed, 19 Apr, 2023 at 10:16 AM
I've Seen A £10 Off My First Order Offer, How Can I Claim This?
When accessing our website, you may have seen a "£10 off your first order" popup appear on your screen. In order to utilise this, you must put yo...
Wed, 19 Apr, 2023 at 10:35 AM
How Does Klarna Work?
If you select Klarna Pay Later at checkout, and are approved for their service, you will have a 14 day period in which to try on your order, before you pay ...
Wed, 19 Apr, 2023 at 10:36 AM
My "Refer A Friend" Discount Code Doesn't Work.
The "refer a friend" offer can be shared for 3 months from the date of acceptance by the referrer. In order for the referral to work the referre...
Wed, 19 Apr, 2023 at 10:37 AM
Why Is My Payment Not Working?
If you have tried to pay on a card three times in a 34 hour period, the website will prevent a further attempt. You can wait 24 hours and try again, or pay ...
Wed, 19 Apr, 2023 at 11:03 AM
Is My Payment Information Safe With Klarna?
Payment information is processed securely by Klarna. No card details are transferred to or held by Moss. All transactions take place via connections secured...
Wed, 19 Apr, 2023 at 11:04 AM