You can return an item purchased in store to the same store, or any of our other stores - You can find your nearest here - https://www.moss.co.uk/store/finder


Please note that purchases made in store can only be returned in store, and cannot be returned by post . 

Please do not post or return items purchased in store using a courier as we will not be able to process a refund. 

This also applies to items that were ordered in one of our stores for home delivery

Returns must be made to the same type of shop the items were purchased from, for example items purchased from an outlet store can only be returned to outlet stores.


Detailed information can be found here - https://www.moss.co.uk/returns-policy