Custom Made

How do I book A Custom Made appointment?
You can book an appointment at any of our stores by using our store finder - Once you have searched for your local stor...
Tue, 5 Mar, 2024 at 4:16 PM
Can I take my draft order into store to complete?
Any draft order started using the online configurator for Custom Made  can be finished in store with our team.  Please book an appointment via our website ...
Tue, 5 Mar, 2024 at 4:23 PM
How can I check the progress of my Custom Made order?
When your order was placed you would have received paperwork detailing you order, at the top of this there will be an expected arrival date.  Once the orde...
Tue, 5 Mar, 2024 at 4:25 PM
How long does a Custom Made suit take to create?
Our Custom Made suits take 28 days to arrive in store for a final fitting and collection from the date of payment.  To ensure the perfect fit, once the ord...
Tue, 5 Mar, 2024 at 4:30 PM
Can I amend or cancel my Custom Made order?
Custom Made orders can be amended or cancelled during the cooling off period, this period ends at 2pm the day after payment has been taken for the order.  ...
Tue, 5 Mar, 2024 at 4:38 PM
Will my Custom Made suit require any alterations?
Upon the collection and trying on of your Custom Made order, some final alterations may need to be made to the garments. This is to ensure the perfect custo...
Tue, 5 Mar, 2024 at 4:39 PM
Can I change the store my Custom Made order is being delivered to?
If you wish to change the store that your Custom Made order is being delivered to you can arrange this either through the store or by contacting our Custome...
Tue, 5 Mar, 2024 at 4:42 PM
I’ve seen a fabric swatch in store but can’t find it on the online configurator
Our online configurator shows the most popular 70 (approx.) fabrics, to see our full range please head to store.  Here the team will be able to assist in w...
Tue, 5 Mar, 2024 at 5:07 PM
Can I order a Custom Made suit & have it shipped internationally?
Currently we do not ship our Custom Made orders internationally, due to the highly customisable nature of the process all orders need to be delivered to one...
Tue, 5 Mar, 2024 at 5:08 PM
Can I have my Custom Made order delivered to a residential address?
Due to the high customisable nature of the service, Custom Made orders can only be delivered to your most convenient Moss store for collection.
Tue, 5 Mar, 2024 at 5:09 PM