How do I make a complaint?
We are sorry to hear that you would like to raise a complaint regarding the service you have received from Moss. Please contact us using any of the methods listed below or via our contact us page www.moss.co.uk/contact-us
Email: [email protected]
Letter:
Moss Bros Group LTD
128 Albert Street,
London,
England,
NW1 7NE
You’ll need to provide your full details, including order numbers (if applicable), phone number and email address and as much detail as possible for us to properly investigate your complaint.
Please note that complaints by email should only be directed to the above email address to ensure they are dealt with as quickly as possible. Any complaints directed to any individual’s email address may not be handled as promptly and will be referred back to the email address above.