We are sorry to hear that you have a problem in relation to your order.
Please head to store your order was collected from to discuss with our team.
Alternatively, you can contact our Customer Support Team, please do have your order number ready and if required pictures of what you would like to discuss.
https://www.moss.co.uk/contact-us
Please note - as part of the service, we will aim to resolve on concerns with the support of our store teams and alterations or a remake of the garment.