If you have ordered in the last 20 minutes, you may be able to cancel your order by going to 'My Account' and clicking 'Cancel order'. If the cancel button is no longer visible, unfortunately this window has passed.
Alternatively if you call us during our Customer Support opening hours, we may be able to cancel for you - https://www.moss.co.uk/contact-us
If it was placed more than 20 minutes after contact, then the order will have already processed, and we aren't able to make any amendments or cancellations.
If the order arrives and is no longer required, you can organise a return or exchange on any online order by following this link.