Deliveries

Highlands & Islands and Northern Ireland delivery
Highlands & Islands and Northern Ireland delivery costs £4.95 or is FREE when you spend £75 or more. Please allow 5-7 working days for delivery. We use...
Wed, 15 Jul, 2020 at 2:49 PM
How much is standard delivery?
UK Mainland Standard Delivery is £4.95 or FREE if you spend over £75. Click and Collect is unavailable at this time due to Government regulations. We u...
Mon, 2 Nov, 2020 at 8:56 AM
There is an item missing in my parcel what can I do?
We're sorry that you're missing an item. Please contact us and a member of our team will be happy to help.
Wed, 22 Jul, 2020 at 12:13 PM
What happens if I receive the wrong item?
Our warehouse team use a high tech system of scanning items out, which should avoid errors occurring. However, in the rare occasion that you have received t...
Wed, 22 Jul, 2020 at 12:16 PM
There is a damaged item in my parcel what can I do?
If you receive an item that is faulty or damaged on arrival please send it back to us via the normal returns process, marking ""damaged""...
Wed, 22 Jul, 2020 at 12:23 PM
Can I update my delivery address?
 If you haven’t completed your order yet, you can change or add to your delivery addresses whenever you like. Go to ‘My Account’ – the link is always in the...
Wed, 22 Jul, 2020 at 1:51 PM
Why are you not offering Next Day delivery?
Our warehouse operation is working to social distancing guidelines meaning we have less staff than normal. We cannot offer Next Day delivery until this res...
Thu, 29 Oct, 2020 at 4:54 PM
Why are you not offering Click and Collect?
Click & Collect to our UK stores is suspended following the advice of the governments of the UK in relation to non-essential retail. Please select home ...
Mon, 2 Nov, 2020 at 8:57 AM