Sometimes things don’t go to plan and we are usually able to move the collection or delivery date of each individual order to a different date or make other changes up to 14 days prior to the collection/delivery date.
If however, you need to cancel your order, and do not want the outfit anymore, the cancellation charges are as follows:
61 days or more prior to the collection/delivery date - You get a full refund of your deposit, minus £25 per individual order.
60 to 31 days prior to the collection/delivery date - We will keep the deposit of the cancelled individual order
30 days or less prior to the collection/delivery date - We will keep the full individual order value
If your order is made online, and at no point did you visit one of our stores, you will have a 14-day cooling-off period to cancel your order with a full refund, except where your order is made within 14 days of the collection or delivery date, in which case this condition will not apply.