Process

Can I book in one store and collect from another?
Yes, you can book your hire in any one of our branches or online, but one of the greatest benefits of hiring with us is that you can have your order collect...
Wed, 18 Aug, 2021 at 10:10 AM
How far in advance should I book?
We strongly recommend that you make your hire booking at least 60 days in advance, or 30 days in advance for juniors, so we can guarantee we can provide you...
Wed, 18 Aug, 2021 at 10:10 AM
Can I try on my items before hiring?
If you would like to try on any items you are planning on hiring, then it's simple! Just come in store and one of our team members will be happy to ass...
Wed, 18 Aug, 2021 at 10:10 AM
Can members of my party be fitted at different stores?
Yes, your party members can be measured, and collect their suits, in any of our branches that is convenient to them. Party members being measured in a...
Wed, 18 Aug, 2021 at 10:10 AM
Can I place my hire order online?
Yes – you can place both individual and group orders online. If you know your sizes, you can complete your entire order online, or if you'd like the as...
Wed, 18 Aug, 2021 at 10:10 AM
How can I cancel my order?
If you have ordered online, you may cancel free of charge within 14 working days of making the order (unless the dispatch date is within that time, in w...
Wed, 18 Aug, 2021 at 10:10 AM
Do I have to select a waistcoat?
If the pack you have selected comes with a waistcoat then you will need to select one even if you do not plan on wearing it.
Wed, 18 Aug, 2021 at 10:10 AM
How can I make a booking with two grooms?
For a wedding party with two grooms, just select "Groom" twice when entering party members. If you need any help, contact us or visit a store.
Wed, 18 Aug, 2021 at 10:10 AM
Can I return my hire suit to a different store to the one I collected from?
You can return your hire suit to any store, and it does not have to be the same store that you collected from. For more information on hire, please cl...
Wed, 18 Aug, 2021 at 10:10 AM
Can you do alterations on hire garments?
No, we aren't able to offer alterations on hired suits. If you'd like an outfit more personalised to your measurements, we recommend that you try ...
Wed, 18 Aug, 2021 at 10:10 AM