Deliveries

USA delivery
We offer standard delivery to the USA for $20 - please allow 5-7 working days for delivery once dispatched. Free shipping on orders over $150. All applica...
Wed, 18 Aug, 2021 at 10:10 AM
Why are you not offering Click and Collect?
Click & Collect to our UK stores is suspended following the advice of the governments of the UK in relation to non-essential retail. Please select...
Wed, 18 Aug, 2021 at 10:10 AM
Why are you not offering Next Day delivery?
Our warehouse operation is working to social distancing guidelines meaning we have less staff than normal. We cannot offer Next Day delivery until this re...
Wed, 18 Aug, 2021 at 10:10 AM
Highlands & Islands and Northern Ireland delivery
Highlands & Islands and Northern Ireland delivery costs £4.95 or is FREE when you spend £75 or more. Please allow 5-7 working days for delivery. We us...
Wed, 18 Aug, 2021 at 10:10 AM
Do you ship internationally?
For global shipping visit our international site. Delivery prices are displayed at checkout and include all duties and taxes - what you see is what yo...
Wed, 18 Aug, 2021 at 10:10 AM
Can I update my delivery address?
 If you haven’t completed your order yet, you can change or add to your delivery addresses whenever you like. Go to ‘My Account’ – the link is alwa...
Wed, 18 Aug, 2021 at 10:10 AM
There is a damaged item in my parcel what can I do?
If you receive an item that is faulty or damaged on arrival please send it back to us via the normal returns process, marking ""damaged""...
Wed, 18 Aug, 2021 at 10:10 AM
Delivery to the Russian Federation
For delivery to Russia, please visit our site here  
Wed, 18 Aug, 2021 at 10:10 AM
How much is standard delivery?
UK Mainland Standard Delivery is £4.95 or FREE if you spend over £75. Click and Collect is unavailable at this time due to Government regulations. W...
Wed, 18 Aug, 2021 at 10:10 AM
What happens if I receive the wrong item?
Our warehouse team use a high tech system of scanning items out, which should avoid errors occurring. However, in the rare occasion that you have received t...
Wed, 18 Aug, 2021 at 10:10 AM