If you have ordered online, you may cancel free of charge within 14 working days of making the order (unless the dispatch date is within that time, in which case, you may cancel free of charge up until the dispatch date).


If your event is more than 28 days away when you cancel, your order will be refunded minus a cancellation fee of £20 (€25) per outfit.


Cancellations made between 14 and 28 days in advance of the event, you will be refunded 50% of the order total.


If you cancel within 14 days of the event, unfortunately no refund will be available. Please check our Terms and Conditions for more information about cancellation charges. 


If you placed your order in store, you can cancel by either going into the branch, or by contacting customer services. If you order was placed online please contact our customer services team.